Associate - Contract & Vendor Management

1. Job Purpose

2. Leverage data to drive insights, enhance operational efficiency, and optimize performance within the Ground Operations department
3. Support a team focused on data analytics, visualization, and reporting to support informed decision-making and continuous improvement

4. Key Accountabilities

Data Analytics

1. Assist in implementation of a comprehensive data analytics strategy aligned with the goals of the Ground Operations department
2. Collaborate with stakeholders to identify key performance indicators (KPIs) and data requirements
3. Assist in the collection, validation, and integration of data from various sources, including airport operations, ground handling, and flight data
4. Ensure data accuracy, completeness, and consistency
5. Utilize advanced analytics techniques, including statistical analysis and predictive modeling, to extract meaningful insights from operational data
6. Identify patterns, trends, and anomalies that can inform operational decision-making
7. Assist in the development of interactive and user-friendly dashboards to visualize key performance metrics
8. Provide stakeholders with real-time access to relevant data for performance monitoring
9. Generate regular reports highlighting performance metrics, trends, and areas for improvement
10. Conduct root cause analysis of operational challenges and disruptions using data-driven approaches
11. Collaborate with operational teams to develop actionable insights and improvement recommendations
12. Identify opportunities for automation in data collection, analysis, and reporting processes
13. Implement tools and technologies to streamline data-related tasks
14. Collaborate with internal stakeholders, including operations, safety, and IT teams, to align data analytics initiatives with organizational goals
15. Provide support in data-related projects and initiatives

Team Management

1. Facilitate communication and collaboration within the team and with other departments or stakeholders, ensuring alignment on goals, priorities, and expectations

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

1. Skills Required for the role

Strong proficiency in data analysis tools - Python, R, SQL

Analytical Skills

Project management abilities

Problem solving abilities

Strong Interpersonal skills

Attention to detail

1. Key Performance Indicators

Data Accuracy and Completeness

On-Time Performance Improvement

Efficiency Gains through Automation

Stakeholder Satisfaction

1. Key Interfaces

Internal Interfaces

Ground Ops

• Collaborate with stakeholders to identify key performance indicators (KPIs) and data requirements

1. Educational and Experience Requirements

Minimum Education Requirement

• Bachelor’s degree and/or Law Degree (BA-LLB/BBA-LLB/LLM)

Minimum Requirement

Desired

Experience

• 3 to 5 years of experience in data analytics, preferably within the aviation or ground operations industry
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Knowledge of aviation operations, ground handling procedures, and airport systems