Associate Client Manager

5 - 10 years

7.0 - 10.0 Lacs P.A.

Kochi

Posted:2 months ago| Platform: Naukri logo

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Skills Required

People Management SkillsStakeholder ManagementEscalation ManagementClient ManagementTeam HandlingBpo OperationsKPISLAProcess ManagementShift ManagemnetSLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation Associate Client Manager Location Cochin Shift Rotational Shift Experience : Min 5+ Years of Relevant experience Qualification : Degree Overview of the role: Overall responsibility for customer relationship, team management and shift management in respective shifts for the respective process. He / she will be working closely with the rest of the team on a daily basis, and would be reporting into the Operations Manager on their daily deliverable. Role and Responsibilities Summary Customer Satisfaction Revenue & Cost Management Operations / KPI Employee Satisfaction Mentoring and Coaching Leadership Skills Administrative Duties Candidates with Relevant experience can share your updated resumes at priyanka.s@williamslea.com.

Business Services
Glen Allen

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