Associate

The candidate will be responsible for providing production application support.

The candidate should be self-motivated, proactive and a good team player.

Java, Angular, SQL or Unix

Responsibilities

Unix, SQL

ITIL processes

- Good communication skills.

- Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.

Autosys, Crontab, Univiewer

- Good knowledge of ticketing tools like ServiceNow.

- To work through the backlog of tasks as appropriate.

- To be aware of the business domain the application is being created for

- To participate in out-of-hours / daytime support as required

- Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of application and related platform is required.

- Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.

- Participate to Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives were met.

- Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers

Technical Competencies

- Language & Technologies (

- OS:

- Database :

- Knowledge/experience on Dynatrace, Genoes

-Bachelors degree in Engineering or MCA