Posted:17 hours ago|
Platform:
Work from Office
Full Time
The candidate will be responsible for providing production application support.
The candidate should be self-motivated, proactive and a good team player.
- Good communication skills.
- Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage.
- Good knowledge of ticketing tools like ServiceNow.
- To work through the backlog of tasks as appropriate.
- To be aware of the business domain the application is being created for
- To participate in out-of-hours / daytime support as required
- Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of application and related platform is required.
- Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs.
- Participate to Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives were met.
- Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers
- Knowledge/experience on Dynatrace, Genoes
-Bachelors degree in Engineering or MCA
BNP Paribas
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