Associate Analyst- Learning Operations- Hyderabad

Job Description

Summary Position Summary Role:LearningOperationsSpecialist Level: Associate Analyst Areyouanindividualwhoiscustomerserviceorientedandenjoyprovidingservicetointernal clients in different countries? TheLearningOperationsteamintheUSIndiaofficeisateamofindividualsthatprovideend to end learning administrative and backend operations support for Deloitte Member Firms across the globe. At Deloitte,you’llgainexposureto avariety ofindustriesandbusinessmodels, helping your careergrowthandprofessional development. Workyou’ll do ProvidesupporttotheUSTalentDevelopmentLearningoperations,toservetheOffshore Clients, with regards to Planning and Delivering of trainings. It is essential to act as an Advisor & a Consultant to our clients. Supportadministrativetasksandactivities,managesystems, data entry Communicateeffectivelywithstakeholdersandteam lead Ensurealltasksaredoneinatimely mannerwithAccuracyand Completeness Performthequality checksonthetasksbeforetheyaresubmittedtothe client Ownershipandaccountabilitytowardsprocessandassigned task TimeManagement-Effectiveutilizationofworkinghourswithproperprioritizationof work ContributionandInvolvementinFirm/Team initiatives Continuescollaborationefforttowardscommonbusiness goal The team At Deloitte, our team culture is collaborative and encourages team members to take initiativesandseekon-the-joblearningopportunities.OurLearningOperationsprofessionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly. Qualifications Graduate/MBA/Post- Graduate 0to1.5yearsofrelevantexperienceinaLearning/BackendOperations environment Skills Required: Musthaveexcellentverbalandwrittencommunication skills Shouldhaveknowledgeofemail etiquette Should havebasicknowledgeofexcelandshouldbeabletoreaddataandusethe excel features like sorting, removing duplicates, filtering Shouldhaveabilitytoteamwith others Shouldbeabletoprioritizetimeand tasks Preferred: Should havebasicknowledgeofcreatingMSPowerPoint presentations ExperiencewithVirtualplatformslikeZoom,SabaMeeting/Centra,MSTeamsetcwill be an added advantage Shouldhaveexperienceofhandling cases/tickets Should haveabilitytointeractwellwithinternalclientsandunderstandtheir requirement Shift Timings- 2 PM-11 PM Location- Hyderabad Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301098 Show more Show less