Job Description

We are looking for a detail oriented individual with inclination towards data management and data mining on cloud based CRM salesforce.com’ (SFDC). The person should be responsible for data generation and managing database along with cleaning and managing client data. The selected individual should also gain a good knowledge of our business and should be able to co-relate that for locating our target customers. The person should also have an eye for details for generating good quality data in the database from various databases/sources. In addition to managing day-to-day scheduled activities the person should also be responsible for keeping data updated which is to be used for our marketing campaigns. This position requires ability to maintain high level of confidentiality given sensitive nature of database. Main responsibilities will include: Creating/importing data from various source such as databases, company website, company filings, company press releases and LinkedIn Working on user request for data creation and management which would typically include New accounts, contacts and leads creation using DemandTools Verifying existence of campaign members in SFDC; update existing records; follow-up with team and ensuring the creation of non-existing records in SFDC. Updating data in SFDC on regular basis including updating of ‘Title’ and ‘Primary Functional Role’ Working on user requests related to data update which includes Merging duplicate contacts, contacts and leads, accounts. Updating ‘List Memberships’ for accounts Activating/deactivating contact records Converting qualified ‘Leads’ to ‘Contact Adding members to the campaign, updating campaign ‘Member Status’ Keeping a close eye on recent email bounceback received for campaigns, verifying them from databases and other sources Managing Dupe Blocker’s assigned tasks and merging duplicate contacts, contacts and leads, accounts Accounts Cleanup Merging duplicate accounts found based on various pre-built and custom scenarios using Demand Tools Updating ‘Parent Account’ and ‘Ultimate Parent’ to setup a hierarchy Ensuring data for ‘Ownership’ is correct and updating ‘Stock Market Exchange’ and ‘Ticker Symbol’ for public companies Updating ‘Fortune Global 500’ ranking, updating ‘Annual Revenue’, ‘Employees’ Contact Cleanup Merging duplicate contacts found based on various pre-built and custom scenarios using Demand Tools Ensuring ‘Primary Functional Role’ are correct based on ‘Title’ Contact Vs Lead Cleanup Merging duplicate contacts and leads together found based on various pre-built and custom scenarios using Demand Tools Lead Cleanup Merging duplicate leads found based on various pre-built and custom scenarios Deleting leads/Cleaning queue for junk leads Running monthly account reconciliation process as well as update account records for ‘Client Code’, ‘Include in Client List’ and ‘Use Client Logo’ fields Assisting the team with other functions such as keeping client data updated, updating campaigns and data normalization. Ability to work on multiple projects in a fast-paced, deadline-driven environment Exceptional written and spoken communication skill, organizational skills and multitasking skills