Assistant Training Manager

Job Description

Role & responsibilities Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Ensures employees receive on-going training to understand guest expectations. Meets with training cadre on a regular basis to support training efforts. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Develops specific training to improve service performance. Preferred candidate profile Minimum of 2 years of experience BSc in Hospitality Management from any recognized institution Diploma in Learning & Development from any recognized institution Able to develop policy and strategy Innovative, able to develop new concepts and to deliver creative solutions G ood decision maker, able to recognise the impact of decisions, having good judgement Female Candidate will be prefer