Assistant Manager/Team Lead - (Charge Entry & Payments posting)

Assistant Manager/Team Lead

• Need Immediate Joiners
• Location - Madhavaram, Tabbal Petti
• Has on papers and designated TL/AM profile

Key Responsibilities:

• Oversee daily

  charge entry, charge audit, and payment posting

  activities for multiple clients/providers.
• Ensure

  accurate and timely charge capture

  in compliance with CPT, ICD-10, HCPCS, payer rules, and client-specific billing guidelines.
• Review ERA/EOB postings, unapplied payments, adjustments, refunds, and denials related to payments.
  
• Monitor submission of clean claims to ensure reduced rejections and improved first-pass resolution.
  
• Maintain billing turnaround time (TAT) and quality metrics.

• Strong understanding of

  RCM workflows

  , CPT/ICD-10/HCPCS codes, and billing guidelines.
• Hands-on experience with billing platforms such as

  Athenahealth, Kareo, AdvancedMD, eClinicalWorks, DrChrono, NextGen

  , or equivalent.
• Proficiency with ERAs, EOBs, payer portals, and standard billing formats.

• Track and report productivity, TAT, quality, trends, analysis, and financial KPIs.
  
• Analyse billing errors, payment variances, and recommend process enhancements.
  
• Prepare daily/weekly/monthly dashboards for internal and client review

• Client & Escalation Handling:

  Respond to client queries and manage

  first-level escalations

  effectively.

• Performance Monitoring:

  Track and maintain key metrics, including

  attendance, productivity, and workflow management

  .

• Process Improvement:

  Develop and implement strategies to

  enhance productivity and quality

  within the team.

• Training & Development:

  Mentor and supervise

  analysts, senior analysts, and new trainees

  , fostering strong AR follow-up skills.

• Pilot Projects & Knowledge Transition:

  Participate in new projects, ensuring smooth knowledge transfer to the team.

• Conflict Resolution:

  Work with managers to address and resolve

  team-related concerns

  effectively.

Mandatory Skills & Qualifications:

• Team Leaders should have minimum 2 years of experience in papers, handling 25+ FTEs, and handled clients

• Assistant Managers should have minimum 2 years of experience in papers, handling 50+ FTEs, and handled clients.

• Experience:

  1012+ years

  of experience in

  US Medical Billing

  , specifically in

  charge entry and payment posting,

  and, Minimum

  2–4 years

  of team lead or supervisory experience preferred..

• Leadership:

  Strong mentoring and team management skills.

• Communication:

  Excellent verbal and written English proficiency.

• Detail-Oriented:

  High attention to accuracy and process compliance.

• Problem-Solving:

  Ability to multitask and handle multiple responsibilities effectively.

• Analytics:

  Strong analytical skills with a results-driven mindset.

• Process Improvement:

  Keen eye for

  enhancing workflows and quality standards

  in AR management.

• Industry Knowledge:

  In-depth understanding of

  healthcare RCM and insurance processes

  .

Preferred Skills:

• Strong problem-solving abilities.
• Experience in training and mentoring team members.
• Proficiency in

  Microsoft Office (Word, Outlook, Excel).

• Excellent in MS Excel, Power Bi,

  MS PPT, other applications of MS Office

  .

• Very good in

  Reports Creation

  and Submission.
• Excellent

  Communication

  and Accent and experience in handling

  US clients

  and

  Providers

  .

Share your resume along with your last three months' pay slips via you can also email the CV to hr@acpbillingservices.com

Work Location:

Land Mark: Next to ICICI Bank Madhavaram Branch.