Job Description

Ensure Defect Free supplies to Customer Ensure immediate response to Customer for any Quality Concern (0Km / Field Failure) Visit Customer end to communicate and resolve any quality concern Establish, Manage & Monitor Quality Resident Engineers at Customer end Responsible for Customer Audits Carry out the Containment Action within the supply chain to reduce the impact of the Quality Concerns (0 Km / Filed Failure) Analyse the Quality concern raised along with Team and generate Corrective and Preventive Actions and submit to Customer Monitor Customer Scorecards and update the actions for low scores and ensure Customer Satisfaction Update Customer Specific Requirements along with Customer Quality Manuals 10. Collect Voice of Customer and share among key members at Organisation Drive Team for closure of 8Ds (for any Quality Concerns) by correct analysis and CAPA. Delivering PDI Reports to Customers as per Dispatch Plan. Manage Quality Resident Engineers and generate MIS for concern and daily customer visits Review Customer Portals and upload the Customer requirements on regular basis (4M Change, Inspection Reports, 8D & more) Update Customer Concerns (0 Km / Field Failures) to Management on regular basis. Participate in implementation of the Quality Improvement actions during production and development stage. Manage quality documents as per IATF/ System requirements. Internal Use Only Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities. Show more Show less