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Crescendo Global Leadership Hiring India
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Assistant Manager Process - Training - 5+Years - Pune

Assistant Manager Process - Training - 5+Years - Pune

Crescendo Global Leadership Hiring India

4 - 8 years

6 - 12 Lacs

pune bengaluru mumbai (all areas)

Posted:4 days ago| Platform:

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Skills Required

property and casualty insurance process trainee process training

Work Mode

Hybrid

Job Type

Full Time

Job Description

Assistant Manager - Process Training - General Insurance - BPO/BPM - 5+ Years - Pune

Location -

An exciting opportunity for a training professional with 5+ years of experience in General Insurance (Property & Casualty) operations and expertise in training. If you have experience in new hire training, content development, stakeholder management, and driving process performance, this role is for you.

Your Future Employer -

Responsibilities -

Conduct new hire training, nesting, and 30-60-90-day performance monitoring.
Design training plans in collaboration with clients.
Deliver PKT sessions, refreshers, certifications, and continuous learning initiatives.
Create training dashboards and reports for stakeholders.
Perform TNI/TNA and develop targeted interventions.
Partner with QAs, operations, and client teams for calibration.
Facilitate hiring assessments and support knowledge management.

Requirements -

Graduate in any stream.
5+ years of experience in General Insurance (P&C), with 2+ years in training.
Strong verbal and written communication skills.
Proficiency in MS Office.
Insurance certifications (P&C) preferred.
Flexible to work in 24x7 environment (Australia shifts).

What is in it for you -

Be part of a global leader in insurance operations.
Work in a fast-paced, growth-oriented environment.
Drive impactful training strategies with global exposure.

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Profile Keywords -

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