Assistant Manager Overseas Indian Business

• Identify and acquire New-to-Bank (NTB) overseas Indian (OI) opportunities from both new and existing corporate clients, consistently achieving OI NTB targets as defined in the Customer Strategic Plan (CSP).
• Ensure full compliance with the bank’s Know Your Customer (KYC) and Anti-Money Laundering (AML) policies and regulatory requirements at all times.
• Plan and execute localized marketing events and promotional activities in collaboration with internal marketing and support teams such as INM MKT to generate business leads within the designated catchment area.
• Collaborate proactively with Branch Banking, Commercial Banking, and Corporate Salary team (CEB) teams to identify cross-functional business development opportunities and drive revenue growth.
• Maintain timely and accurate call reports, client interaction records, and business management information systems (MIS) as required by internal policies.
• Respond to GCEP (Global Corporate Experience Program) complaints with urgency and professionalism, ensuring issues are resolved to the customer’s satisfaction.
• Consistently deliver fair outcomes for customers while upholding personal and professional conduct that supports the integrity, transparency, and orderly operation of financial markets.

• Minimum of a Bachelor’s degree or equivalent from a recognized institution.
• Strong interpersonal and communication skills.
• Demonstrated ability to build and manage client relationships.
• Knowledge of banking products, services, and regulatory requirements is an advantage.

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