Assistant Manager - Operations

Job Description

We are looking for a Data and Operations Analyst to oversee and enhance the efficiency of our operations through data-driven insights. This role blends operational responsibilities with data analysis, ensuring that key business processes run smoothly while leveraging data to drive continuous improvements. The ideal candidate will be responsible for collecting, analysing, and interpreting data to inform decision-making and optimise operational workflows. Key Responsibilities: o Data Collection and Analysis: o Gather, clean, and analyse operational data from various sources (Clickpost / Metabase) o Develop dashboards and reports to track key performance indicators (KPIs) for operational processes. o Identify trends and patterns in data, providing actionable insights to the operations team. o Collaborate with cross-functional teams to ensure data accuracy and availability for decision making o Operational Efficiency o Monitor day-to-day operations, identifying bottlenecks and inefficiencies. o Propose and implement process improvements based on data findings o Assist in the creation and enforcement of Standard Operating Procedures (SOPs) o Work closely with different departments to streamline processes and reduce operational costs with data insights provided and through predictive analytics. o Material/ Account Reconciliation: o Track and reconcile material movement across supply chain report on operational performance, identifying key areas for improvement. o Set up methods to validate the bills along with accounting team for an error-free processing o Collaborate with internal & external teams to devise methods for a seamless communicationso Required Skills & Qualifications: o Bachelor s degree in Business, Operations Management, Data Science, or a related field. o 4-6 Years of experience in a data analysis or operational role. o Strong analytical and problem-solving skills. o Proficiency in data visualisation tools (e.g., Tableau, Power BI) and data analysis tools (e.g., Excel, SQL). o Experience with process improvement methodologies (e.g., Lean, Six Sigma). o Excellent communication and presentation skills. o Ability to work collaboratively with cross-functional teams. o Preferred Qualifications: o Experience in logistics, Hyperlocal Operations or E-commerce operations. o Knowledge of automation tools and systems integration.