Assistant Manager - Global Client Services

Job Description

POSITION SUMMARY: Why become a Global Client Services team member The Global Client Services (GCS) team supports Grant Thornton in winning international engagements, facilitating cross border service integration between GTIL member firms, and mobilizing talent throughout the international network. GCS manages our International Business Center which is comprised of professionals who act as ambassadors to foster cross-border opportunities for international clients by linking member firms with resources and expertise within the Grant Thornton network. In addition to facilitating the delivery of international business, our team provides coaching on global processes and protocols to ensure the adoption of best practices within the network. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate International / Cross Border Work Participate in or help facilitate key international engagement proposals/pitches to follow best practices and ensure transparency by all member firms involved Provide tailored, excellent, highly responsive international business development support to pursuit teams Work with the Studio (proposal writing team) and US pursuit teams to research and compile information for credentials, qualifications, client references, etc. Interface with GTIL and member firm professionals from the IBSF (International Business Support Function), NCT (Network Capabilities Team), IBCD (International Business Center Directors) and ILD (International Liaison Directors) to help facilitate greater cross border collaboration and support the pursuit of international opportunities Execute on priority projects that support winning international business (e.g., strategic targeting) Utilize OneView and other innovative technologies to identify and track international client targets and business opportunities Support International Business and Relationships Build in-firm awareness and application of global policies through development of learning materials that will be delivered to external client-facing professionals Raise GTUS firm awareness of GCS support capabilities and strengthen the GCS brand domestically and internationally among US pursuit teams and member firms Act as an ambassador of the network to foster an environment of collaboration with IBCDs, ILDs and member firms to drive the successful appointment of international clients Develop and maintain positive relationships with counterparts in GTIL member firms for ease of communication and collaboration on proposal opportunities Other Responsibilities Work directly with the Global Client Services Director and the GCS National Managing Principal across a variety of strategic GCS internal projects and initiatives Support initiatives helping to implement the GTUS international strategy Support the development of network-wide internal infrastructure strengthening projects that contribute to building service line capabilities within the GTIL member firm network Work closely with other team members to understand how new technologies can improve efficiencies in process QUALIFICATIONS MBA and equivalent in business, accounting, marketing, communications, or related field 5+ years experience with an accounting and/or professional services firm, marketing experience preferred High level of proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) Ability to prioritize and manage multiple projects and project teams, working under tight deadlines, when necessary Foreign language skills, and the practical application of foreign language use abroad a plus Interested candidates should demonstrate an affinity for learning on the job and problem-solving as well as an ambition to work across service lines The candidate should be a self-starter and demonstrate strength in working autonomously on assignments and initiatives The candidate should be culturally sensitive and able to demonstrate agile and collaborative cross-cultural communication skills This adaptable employee will need to be the kind of professional that thrives in an environment where they are expected to think strategically and are presented with new problems to solve Flexible work hours may be required to accommodate international teams and teammates due to time zone differences Working knowledge of international client services and understanding of audit, tax, and advisory capabilities Outstanding oral and written communication skills are very important and experience in developing business-to-business communications, including promotional and direct marketing materials, PowerPoint presentations, proposals, etc. helpful It is essential that interested candidates strive to live by Grant Thornton s core values: Collaboration, Leadership, Excellence, Agility, Respect and Responsibility.