Posted:1 month ago|
Platform:
On-site
Full Time
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
.Overall 3+ years of experience of working in project where Infovista, Cramer, Netcool, Cacti were deployed
.Basic understanding of cloud & devops technologies like AWS, Kafka..Experience of troubleshooting application, network issues.Good understanding of Unix/Linux operating systems and system administration. Knowledge of snmp, syslog etc. will be added advantage..Basic understanding of Database.
.System Management: Monitor operational health and maintenance of Infovista, Cramer, Netcool, Cacti and web applications to ensure optimal performance and uptime.
.Incident Management: Acknowledge, raise & update incidents related to these systems & communicate to stakeholders.Monitoring & Reporting: perform periodic health monitoring using tools to track system performance and generate reports on key performance indicators (KPIs)..Collaboration: Work closely with senior team members to understand architecture, environment & operations. Maintain tracker of open system issues and assist in implementing tasks..Documentation: Go through the available documentation of system configurations, processes, and procedures & raise questions. Document day to day procedure & handover..Continuous Improvement: Identify opportunities of learning & forward feedbacks from customers, received on tickets to seniors for further improvement.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Vodafone
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pune, maharashtra, india
Salary: Not disclosed
