Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Tata Communications
>
Assistant Manager - Customer Interaction Suite

Assistant Manager - Customer Interaction Suite

Tata Communications

1 - 2 years

0 Lacs

pune maharashtra india

Posted:1 month ago| Platform:

Apply

Skills Required

mobility collaboration security network software code engineering development programming react.js node.js rest java html css stack test coding testing aws messaging

Work Mode

On-site

Job Type

Full Time

Job Description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsKey Responsibilities

Develop new applications/software based on business requirements.
Engage with internal teams to understand client requirements.
Build custom solutions around Genesys Cloud CX that cannot be catered out-of-the-box.
Code and deploy custom requirements for the contact center as part of the Engineering team.
CX as Code, Genesys Cloud APIs, Also it is good to have other Cloud CC like NICE CXone, Amazon Connect.

Desired Profile

Minimum experience of 1-2 years in software development; maximum experience of 7 years.
Graduation in Computer Science and Engineering or a related field.
Previous experience with Genesys Cloud or any other CCaaS.

Technical Requirements

Good programming skills. Preferred skill set: React.js, Node.js, REST, Java, HTML, CSS (or full-stack development).
Ability to write effective and scalable code/test cases. Good knowledge of coding/testing environments and familiarity with software applications and tools.
Proficiency in Genesys Cloud or any contact center platform.
Knowledge of cloud platforms with experience in AWS / Microsoft Azure.
Understanding of messaging and social media technologies such as web-messaging, SMS, and WhatsApp is an added advantage.

More Jobs at Tata Communications

Junior Customer Service Executive-Video Conferencing Specialist

Pune

1 - 2 yrs

INR 1 - 3 Lacs

Sr Manager - Global Travel & Mobility Services

Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Wireless LAN Controller (WLC) L3 Specialist - Aruba

Pune

8 - 13 yrs

INR 8 - 16 Lacs

Manager Network Security- Cisco FTD & ASA

Pune

7 - 12 yrs

INR 7 - 16 Lacs

Data Science Engineer

Bengaluru

2 - 5 yrs

INR 14 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Node.js Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

Tata Communications

Telecommunications

Tata Communications Limited

mumbai, maharashtra, india

Login to

Please Verify Your Phone or Email

Confirm Action

Assistant Manager - Customer Interaction Suite