Job Description

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job Description Ensure correct grooming standards are followed at all times Responsible for the smooth operation of the outlet Follow up on all financials, LQA, Forbes and TrustYou targets Is aware of the daily, monthly and yearly financial targets Actively and actively contributes towards the achievement of financial targets All issues and negative guest feedback need to be properly reported on Glitch system Following up on opening and closing checklists of banquets Maintains the HACCP FIFO standards as required by the regional governing body Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service, cuisine and entertainment Assume the responsibility of daily operations Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor Assist daily briefings for all staff prior to commencement of shift Should be creative, confident and prepared to think outside of the box Following the personal development plan set by the direct supervisor Ensure the operational inventory is always accounted for and in immaculate condition Ensure the outlet is maintained at the highest levels Create opportunities for upselling products Develop the direct team to strive for excellence Inspires heartists to create a flow of new and improved ideas Follow Hotel Evacuation Policy in case of an Emergency Ensure awareness and delivers the optimum levels of service and guest satisfaction Establish and maintain effective communication across all divisions Lead by example through a passionate, hands on approach Assist with collecting information for the monthly PL review Qualifications 2-3 years experience as a leader preferably in a fast paced luxury property Excellent knowledge in Food Beverage including bar operations. Computer literacy an added advantage and previous use and mastery of point of sale system required Ability to focus attention on guest needs, remaining calm and courteous at all times Service focused personality with strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.