Assistant Manager-Analytics

Job Description

Role & responsibilities Accountable for resource planning and delegation of work within team Develop functional knowledge of all processes. Create and maintain a schedule for all initiatives and drive completion of tasks by the agreed deadlines Plan ahead and communicate project/task status in a timely manner Work with the team to document all processes and tools as needed Conduct monthly reviews with stakeholders Ensure processes are effective and maximize shared and re-usable resources Accountable for performance management of individual team members Support and guide team members Actively build the team - hiring, retention, training, and developing team members. Preferred candidate profile Develop and maintain clear, concise reporting on KPIs measuring online support performance by analyzing web metrics. Mine and analyse data to identify patterns and correlations among the various data points Design, create and deliver data reports & insights in the form of presentations and share with business teams Experience working in the field of analytics, reporting out metrics and deep dive analytics Good Analytical problem-solving skills and an aptitude for quick learning Strong proficiency with SQL for data analysis and building end to end data pipelines. Ability to write complex queries and understanding of database concepts. Strong analytical problem-solving skills and an aptitude for learning quickly Expert in data analysis and presentation tools Exceptional communication and collaboration skills Experience in web analytics and tools like (Adobe Omniture, Google analytics etc) Experience with programming languages like Python & Unix Shell for data pipeline automation and analysis Knowledge of statistics concepts and Machine learning algorithms like regression, clustering etc MBA in Business Analytics or M.Tech/M.S. in related field with 10+ years experience in the area of Data analytics & customer insights with at least 2 years experience as a people manager managing teams. Perks and benefits