Posted:2 hours ago|
Platform:
Work from Office
Full Time
Client Management Operations team is leveraging an integrated model; the Client Management Operations Team delivers a comprehensive range of solutions to various business lines of the Group across the globe. The services include referential data management, Know Your Customer (KYC), Due Diligence preparation (client recertification and onboarding), credit administration and post-trade client services, AML transaction monitoring and support
Position PurposeDirect contribution to the Banks operational permanent control framework.
2. Review, analyze and dispose of ATOM alerts in accordance with predefined rules and relevant procedures.
3. Obtain and upload alert analysis results and relevant material for record keeping purposes.
4. Prioritize ATOM alerts and conclude the alerts as quickly as possible and within the indicative target timelines without compromising the quality and completeness of the analysis.
5. Ensure escalation of ATOM alerts to Country Compliance is proper, in a timely manner and supported by
relevant information and due diligence search results.
6. Support the Head of APAC ATOM Hub to implement and execute APAC ATOM procedure and other relevant policies and procedures of BNPP.
7. Assist in ATOM projects and user testing assessments as and when required.
8. Comply with APAC ATOM procedure and other relevant policies and procedures of BNPP as well as relevant AML/CFT/Sanctions laws and regulations; and keep updated on latest trends of AML/CFT/Sanctions laws and regulations, and industry best practice.
9. Collaborate and work in tandem with team members of APAC ATOM Hub and relevant stakeholders.
10. Be supportive and adoptive to changes of procedures and scope of works.
11. Meet the QA requirements and the expected daily alert disposal volume. Notify the Head of APAC ATOM Hub in a timely manner when backlog is foreseeable.
Contributing Responsibilities1. OPC: Contribute to the Operations Permanent Control framework
2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
4. INFORMATION MANAGEMENT: Preparation and submission of MIS and reports to management as required and disseminate information to the Team
Technical & Behavioral CompetenciesBachelor Degree or equivalent
At least 3 years
BNP Paribas
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