Assistant Housekeeping Manager

Job Description

InterContinental Hotels Group (India) Pvt. Ltd is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey. The Assistant Housekeeping Manager plays a crucial role in maintaining a clean, organized, and well - maintained environment within a facility. This position supports the Housekeeping Manager in overseeing and coordinating the daily operations of the housekeeping department to ensure high standards of cleanliness and guest satisfaction. Responsibilities:Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff. Provide leadership and guidance to the team, fostering a positive and productive work environment. Conduct regular performance evaluations and provide constructive feedback. Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules. Ensure that all cleaning tasks are completed to the highest standards. Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed. Oversee the proper use and maintenance of cleaning equipment. Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards. Address and resolve guest complaints or concerns related to housekeeping services promptly. Implement corrective actions and continuous improvement initiatives. Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping - related issues. Attend regular meetings with the management team to provide updates and collaborate on improvements. Training and Development:Assist in the development and implementation of training programs for housekeeping staff. Ensure that staff is knowledgeable about safety procedures and protocols. Budget Management:Assist in budget planning and control to optimize resources and achieve cost - effectiveness. Monitor and control expenses related to housekeeping operations. Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team. Implement and enforce proper sanitation procedures. Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback.