Assistant Front Office Manager

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About the Role

Assistant Front Office Manager

Key Responsibilities

• Oversee daily front desk activities including check-ins, check-outs, and guest services.
• Assist the Front Office Manager in staff supervision, training, and scheduling.
• Handle guest complaints, queries, and feedback professionally.
• Ensure smooth coordination with housekeeping, F&B, and other departments.
• Maintain guest records, billing accuracy, and adherence to hotel SOPs.
• Monitor lobby management, guest greetings, and service standards.
• Support in managing reservations, room allocation, and occupancy planning.
• Ensure compliance with safety, security, and company policies.

Required Skills & Qualifications

• Bachelor’s degree / Diploma in Hospitality Management preferred.
• 2–4 years of experience in front office operations.
• Strong communication and interpersonal skills.
• Knowledge of PMS software (e.g., Opera, IDS, etc.) preferred.
• Ability to lead a team and handle guest situations with maturity.
• Customer-service oriented with strong problem-solving skills.

Benefits

• Competitive salary package.
• Professional growth opportunities.
• Supportive and structured work environment.

📩 How to Apply

share their CV at:

📧 recruiter@paradigmc.in