Assistant Front Office Manager / Duty Manager

We are Looking for an Assistant Front Office Manager / Duty Manager who can oversees daily front desk operations, ensuring excellent guest service and smooth check-in/check-out processes. Responsibilities include staff supervision, handling guest concerns, managing reservations, optimizing room occupancy, and coordinating with other departments for seamless hotel operations. The role also involves maintaining company policies, handling financial transactions, and ensuring compliance with hotel standards.

• Candidate Must be from Hospitality Industry with Minimum of 3yrs as Assistant. Front Office Manager / 2 yrs as Duty Manager in a reputed Star Category Hotel.
• Create and manage work schedules, ensuring adequate coverage for all shifts and delegating tasks effectively.
• Oversee front office operations, including reservations, check-ins, and check-outs.
• Oversees the other options of getting Business.
• Monitor staff performance, provide feedback, and conduct reviews to ensure high-quality customer service.
• Serve as the primary point of contact for guests, welcoming them and ensuring a positive experience from check-in to check-out.
• Ensure excellent guest service and handle guest concerns professionally.
• Manage and train front office staff for optimal performance.
• Coordinate with other departments for smooth hotel operations.
• Maintain records, monitor revenue, and ensure policy compliance.
• Implement policies and procedures that promote timely and accurate customer service.
• Coordinate with other departments, such as housekeeping or maintenance, to ensure seamless operations and guest satisfaction.
• Only Male Candidates are Preffered

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Work Location: In person