Assistant Executive/ Executive -Operations Control Centre

0.0 - 4.0 years

2.5 - 3.5 Lacs P.A.

Gurgaon/ Gurugram

Posted:5 days ago| Platform: Naukri logo

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Skills Required

Outbound CallsInbound Calls

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Managing doctor appointments Handling customer complaints and follow-ups Handling calls both inbound and outbound Having knowledge of emergency codes to manage emergencies Tracking and making recommendations for enhancing customer experience in the hospital Helping in general hospital operations Any other ad hoc duties related to hospital operations assigned by supervisor. Preferred candidate profile Candidate must be Graduate in any discipline. Preference of atleast 1 year of experience in healthcare \ service industry \ BPO . Interested candidate can share CV or refer candidate at neha.bhatnagar@medanta.org.

Hospitals and Health Care
Gurgaon (National Capital Region - Delhi) Haryana

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