Asset and Configuration Coordinator - L4

Job Description

? Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. ?¢ The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. ?¢ Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. ?¢ Ensuring that all CI??s are accurately registered ?¢ Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System ?¢ Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB ?¢ Creating reports and analyses the CMDB when requested by the Configuration Manager ?¢ Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own ?¢ Ensuring that authorized procedures and work practices are followed ?¢ Own the SACM process end to end ?¢ Make sure all changes to the CIs and the CMS are controlled, audited and reported ?¢ Make sure the CMS is up-to-date ?¢ Define the naming conventions for the CIs ?¢ Own the CMS ?¢ All updates to the CMS go through the Configuration Manager ?¢ Take control of both the software and hardware CIs ?¢ Control of all assets and liaison with the procurement team is one of the key responsibilities ?¢ Define the asset disposal policy along with the customer ?¢ Work closely with the change and release team to make sure the CMS is up-to-date ?¢ Conduct scheduled and also ad hoc audits of the CIs ?¢ Define an audit policy and audit process covering local as well as remote CIs ?¢ Handle discrepancies resulting out of the audits ?¢ Maintain libraries or other storage areas to hold CIs ?¢ Safeguard the integrity of the logic of the CMDB and associated libraries