Job Description

Job Description Roles and responsibilities To survey and assess the Claim Application and Making Reports/ Assessments for the losses To determine whether the Claim is genuine or not and ensure damaged vehicle is surveyed To handle customer/channel escalations. Ensure Periodic review of outstanding / pending claims Follow up on pending claims for ensuring speedy disposal. To process and settle the claims Dealing with external vendors to work within specified TAT. To coordinate with various parties Involved like Law enforcement officials, Eyewitness, Lawyers. Ensure great relationship with the work shop/ dealers. Maintaining TAT of all processes as per defined SOP. Requirements Diploma/ BE/ B.tech- Automobile, Mechanical Workshop Background/ General Insurance is preferable. Should be a Team player. Should possess excellent communication and Technical knowledge Should have Good Negotiation skills and geographic knowledge.