Arunachal Motors

Core Roles & Responsibilities Target Setting: Establish, communicate, and drive the team to achieve monthly, quarterly, and annual sales targets for motorcycles and scooters. Market Analysis: Monitor local market trends, competitor strategies, and customer preferences to adjust sales tactics and product positioning. Inventory Management: Coordinate with the inventory/logistics team to manage the stock of two-wheelers, accessories, and spare parts, ensuring optimal inventory levels to meet sales demand and avoid stock-outs or overstocking. Handling Escalations: Promptly and effectively handle any escalated customer complaints or issues to ensure resolution and maintain high customer satisfaction. Follow-Up: Oversee the lead management process, ensuring timely follow-up with all prospects and leads generated from various channels. Customer Experience: Oversee the entire customer journey, from initial walk-in to delivery, ensuring an exceptional, professional, and welcoming experience.