Area Service Manager

6 - 10 years

10.0 - 15.0 Lacs P.A.

Nanjangud

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Service Managementteam managementteam handlingcustomer serviceArea Service Managercustomer handlingcustomer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Capable to handle minimum 20 to 25 FSEs (on-roll). Base Location Geographical knowledge required. Team handling & motivation Handling merchants complaints day to days basis Allocation of the complaints to the FSEs based on pin codes. He should aware of the TaT closer (with in the time line) minimum 48 hours Device return pic-up from merchant by service team (FSEs). Team follow-ups on merchants complaints vs closer part. Finally Team (FSE) productivity responsibility.

Paytm

Fintech / Digital Payments

Noida

2500+ Employees

827 Jobs

    Key People

  • Vijay Shekhar Sharma

    Founder & CEO
  • Madhur Deora

    President & Group CFO

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