Posted:2 months ago| Platform:
Work from Office
Full Time
Capable to handle minimum 20 to 25 FSEs (on-roll). Base Location Geographical knowledge required. Team handling & motivation Handling merchants complaints day to days basis Allocation of the complaints to the FSEs based on pin codes. He should aware of the TaT closer (with in the time line) minimum 48 hours Device return pic-up from merchant by service team (FSEs). Team follow-ups on merchants complaints vs closer part. Finally Team (FSE) productivity responsibility.
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