Job Description

Identifying, recommending, and empaneling efficient third-party agencies with relevant expertise to handle fraud detection and investigations. Closely monitoring the verification of loan documents, both pre and post-disbursement, as well as sample verification, by third-party agencies/vendors. Monitoring the cost of vendors on a month-to-month basis to ensure optimal resource allocation. Collaborating closely with internal teams and external regulatory bodies to execute appropriate actions against fraudulent individuals and bring cases to conclusion. Conducting field visits as required to ensure compliance and address potential risks. Managing agencies and ensuring adherence to Turnaround Time (TAT) requirements. Providing comprehensive fraud risk training to subordinates to enhance awareness and vigilance. Overseeing the execution of mystery shopping and seeding activities in accordance with internal guidelines.