Ar Caller and Content analyst , Medical Analyst

• Outbound calls to insurances for claim status and eligibility verification.
• Denial documentation and further action.
• Calling the insurance carriers based on the appointment received by the clients.
• Working on the outstanding claims reports/account receivable reports received from the client or
• generated from the specific client software.
• Calling insurance companies to get the status of the unpaid claims.
• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP,
• Patient calling, Provider outreach program etc.
• Maintain the individual daily logs.
• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with Medusinds Information Security Policy, client/project guidelines, business rules
• and training provided, companys quality system and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner.

*Job Responsibilities

for Medical and content analyst

• Validate product information for medical and laboratory diagnostics from manufacturer and
• distributor websites or catalogs.
• Categorize medical/lab products into appropriate taxonomy groups based on internal
• classification standards and globally recognized schemas.
• Attribute products with relevant specifications and features via web-based research.
• Ensure data accuracy, consistency, and completeness at all times.
• Maintain and update product information as per supplier changes or internal requirements.
• Perform quality checks and data validation to ensure high data integrity.

*Work Mode-Hybrid