Application Support SME

Job Title: Subject Matter Expert (SME) IT Operations

Location:

Responsibilities:

• Serve as the technical expert for IT operations in the AMC business domain.
• Architect, deploy, and manage OpenStack environments, Kubernetes clusters, Docker containers, and Kafka systems.
• Design and optimize database structures for Redis, PostgreSQL, MySQL, and Oracle.
• Provide mentorship and guidance to L2 engineers.
• Drive automation and process improvements to enhance service reliability and efficiency.
• Collaborate with cross-functional teams to align IT operations with business goals.
• Ensure security compliance and adherence to regulatory standards.
• Oversee and optimize Unix systems, OpenShift platforms, and associated tools.
• Perform configuration management and disaster recovery.
• Monitor and troubleshoot Kubernetes clusters and applications using tools like Grafana and Prometheus.
• Troubleshoot and resolve issues within the Kubernetes environment.
• Optimize RabbitMQ and Kafka configurations for performance, reliability, and scalability.
• Monitor RabbitMQ and Kafka performance to ensure uninterrupted data flow, enhancing operational efficiency.
• Support IT operations with expertise in financial applications, ensuring alignment with industry-specific needs such as regulatory reporting, transaction processing, and compliance audits.
• Coordinate with service providers and provide operational support during audits.
• Possess in-depth knowledge of payment gateways, RBI norms, SEBI regulations, NSE/BSE operations, KYC norms, government regulations, and financial reporting practices.
• Automate deployment and scaling of Azure IaaS solutions and Kubernetes clusters.

Qualifications:

• Bachelors degree in Engineering (B.Tech/B.E.) or MCA.
• 6-10 years of experience in IT operations, with a focus on finance and IT domains.
• Expertise in Kubernetes, Docker, OpenShift, RabbitMQ, Kafka, Grafana, and Prometheus.
• Advanced knowledge of Redis, PostgreSQL, MySQL, Oracle databases, and Unix systems.
• Strong analytical and troubleshooting skills.
• Excellent leadership skills.
• Willingness to relocate to Mumbai.