Application Support Engineer

Job Description

Overview: We are seeking a highly skilled and experienced Application/Production Support to join our team in Chennai. The ideal candidate will have a strong background in application and production support, with expertise in Linux and SQL. Experience in the Capital Market, Trading, or BFSI domain is highly preferred. Key Responsibilities: Application Support: Provide end-to-end support for applications, including troubleshooting, issue resolution, and performance optimization. Production Support: Monitor production systems, ensure stability, and address any issues that arise. Incident Management: Manage and resolve incidents, ensuring minimal disruption to business operations. Collaboration: Work closely with development teams, business analysts, and other stakeholders to understand application requirements and ensure smooth deployments. Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures. Continuous Improvement: Identify areas for improvement and implement best practices to enhance system performance and reliability. On-Call Support: Provide on-call support as needed to address critical issues outside regular working hours. Mandatory Skills: Technical Expertise: Strong experience with Linux and SQL. Background: Proven experience in Application/Production Support roles. Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable. Problem-Solving: Excellent troubleshooting and analytical skills. Communication: Strong verbal and written communication skills. Preferred Qualifications: Certifications: Relevant certifications in Linux, SQL, or ITIL. Education: Bachelor's degree in Computer Science, Information Technology, or related field.