Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft User Interface Design Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance user experience and system reliability. Your role will be pivotal in maintaining the integrity of business operations and supporting users in navigating software challenges effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of software solutions to improve system functionality. - Provide training and support to users to enhance their understanding of software applications. Professional & Technical Skills: Focus on the digital interface and interaction within a product or service. Ability to create user-friendly and visually appealing web interfaces. Exposure in Figma and creating wireframe Mapping the customer journey, creating service prototypes, analysing feedback to further iterate and refine proposed solutions. Managing the experience Additional Information: - The candidate should have minimum 3 years of experience in Microsoft User Interface Design. - This position is based at our Hyderabad office. - A 15 years full time education is required. Show more Show less