Application Support Analyst

Job Description

Job Responsibilities 1.Interact with the business user and understand the problem 2.Troubleshoot and debug applications and provide application support 3.Develop Knowledge management document 4.Should be ready to work in shifts and non-office hours if required 5.ITIL certification with excellent knowledge of service management, change management, problem management 6.Coordination with other department and vendors for smooth running of applications Competencies / Skills Knowledge of Oracle based application development technology like Oracle Forms, Oracle Reports, SQL, PL/SQL, performance tuning. Knowledge on the Microsoft based application development technology like .Net, C#. Willing to work on new technology as per business need Skills Required Knowledge of automobile / manufacturing industry business processes like Supply Chain Management, Manufacturing Execution System, Dealer Management System, HR Travel Management etc. will be an added advantage Collaborative approach and positive attitude with all stakeholders to drive business results. Networking and influencing skills Team Player Customer obsession Problem solving