7 - 10 years
30.0 - 32.5 Lacs P.A.
Delhi NCR, Bengaluru, Kolkata
Posted:2 months ago| Platform:
Work from Office
Full Time
Dear Candidate, We are seeking a skilled Application Support Analyst to join our team. The ideal candidate will be responsible for troubleshooting, maintaining, and optimizing business applications to ensure seamless operations and minimal downtime. Role & Responsibilities: Provide technical support and troubleshooting for enterprise applications. Monitor application performance and proactively identify issues and resolutions . Work closely with development and IT teams to implement solutions. Document technical procedures, solutions, and best practices . Assist in software upgrades, patches, and deployments . Ensure compliance with security policies and industry regulations . Support users by addressing queries and providing training when needed . Analyze system logs and error reports to prevent future problems. Required Skills & Qualifications: Experience in application support and troubleshooting . Strong knowledge of SQL and database management . Familiarity with ticketing systems and IT service management (ITSM) tools . Understanding of network protocols, APIs, and system integrations . Experience with Windows/Linux operating systems . Strong problem-solving and analytical skills . Excellent communication and customer service abilities . Ability to work independently and within a cross-functional team . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
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