Job Description

Role & responsibilities Fulfils total delivery of technical solution and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet at maintain, strengthen and develop customers. Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the Sales department/Cluster entrusted. Prepares integrated solutions for customers. Engaged by Account Managers to visits to current and potential accounts. Support Account Manager in new product and service introduction to customers. Broad technical knowledge in Metal cutting tools. Strong competence on [area of expertise] Structured, business orientated approach to support a diverse and geographically spread team with technical competence. Ability to manage customer requests and business issues effectively within a complex and global matrix organization, capable of leveraging functional resources working in a matrix organization Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business. Requires comprehensive knowledge of relevant software programs, e.g. CAD/CAM Knowledge in the field of digital technologies in metalworking (industry 4.0). Knowledge of LEAN processes. Knowledge of advanced metal cutting machining methods. Ensures high quality and latest updates of data and information on all sales activities in CRM (Dynamics) within his/her zone of responsibility. Participates in implementation of improvements made by the company. Follows Internal Rules Regulations, in due time provides and correctly processes internal documents determined by the company. Constantly improves and shares knowledge of Offer and quality of production, new tools and technologies. Constantly increases the level of the professional development and own area of technical expertise through the training arranged by the company, and also independently. Participates in trade shows and other company events when required. Carries out other requests of the company management concerning activity of the company. Bears full responsibility for high-quality performance of the job duties, observance of Company rules and the labor legislation of the country. Preferred candidate profile Degree or equivalent qualification in mechanical engineering or a related field. 5-12 yrs experience from application engineering of cutting tools Perks and benefits Best in the industry.