Application Production Support Professional - Automation

Application Production Support Professional - Automation ( Ansible Terraform)

About Business line/Function:

BNL's Information Technology (IT) Area is a partner of the bank and the companies of the BNL BC Group for the digital evolution of operational and business models through the design, planning and implementation of distinctive, reliable, and sustainable technological solutions.

IT Production Unit reports functionally to the ITG (Informatique Technologies Groupe) department of the parent company, is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group in Italy, with the aim of obtaining all possible synergies of purpose, ensure full operational consistency and enable the digital transformation of our Group. As part of IT Production BNL, Application Production is responsible for supporting the IT production applications for BNL.

BNL Application Production

BNL Open Cloud & AI -

The primary purpose of the position will be to support BNL Application Production teams in their CHANGE activities, primarily:

- Automation of the Changeman development tool (OCAI)

- Evolution of digital channels

- Migration to Cloud environment (Petal2Core)

- Review of Command Center processes

- Support for IT Continuity DORA

Responsibilities

• Ensuring smooth and efficient transition of IT projects during the operational phase
• Collaborating with cross-functional teams to identify and resolve potential issues during the transition process
• Continuously improving transition and methodologies to optimize efficiency and effectiveness
• Coordinate closely with Rome IT Application Production Teams working on IT Evolution program and all other BNL BNP Paribas IT teams
• Proven ability to manage multiple projects simultaneously and meet deadlines
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical abilities
• A proactive and results-driven approach to work

• Help build team spirit and integrate into BNL BNP Paribas culture
• Contribute to the regular activity reporting and KPI calculation
• Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris
• Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

1. Infrastructure Administration Open Environment:

o Cloud Native Application with focus on IBM cloud (Platform as a Service)

o Familiarity with Cloud technology

- Kubernetes

- Docker

- RedHat OpenShift

o Operating System :

- RedHat Linux 6.x, 7.x, 8.x

- Windows Server 2012, 2016, 2019

o System Scripting (Shell, Python, ecc.)

2. Strong technical knowledge and experience on:

o Ansible

o Terraform

o Helm

Other general competences:

• Jenkins
• Gitlab
• Nexus / Artifactory
• Sonarqube
• Cloud Native Applications (Kubernetes)
• Experience with ServiceNow ticketing system and/or other ITSM solutions
• Good written and spoken English
• Measure and identify areas for improving Quality and overall Delivery
• Be able to communicate efficiently
• Good team-player

Basic knowledge of Italian language will be considered a plus in the selection phase

Skills Referential

BehaviouralSkills:

• Ability to collaborate / Teamwork
• Critical thinking
• Client focused
• Ability to share / pass on knowledge

Transversal Skills:

• Analytical Ability
• Ability to set up relevant performance indicators
• Ability to develop others & improve their skills
• Ability to understand, explain and support change
• Ability to manage / facilitate a meeting, seminar, committee, training

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years