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Accenture
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Application Lead

Application Lead

Accenture

5 - 8 years

10 - 14 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

service management processes service management application design servicenow it service management servicenow problem management change management customer satisfaction index technical support itsm incident management after sales service csi itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Lead
Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills :ServiceNow IT Service Management

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions, providing insights and solutions to enhance application functionality and user experience. Your role will require you to stay updated with industry trends and best practices to ensure the applications are innovative and efficient.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.

Mentor junior team members, providing guidance and support in their professional development.
Professional & Technical
Skills:

Must To Have

Skills:

Proficiency in ServiceNow IT Service Management.

Strong understanding of IT service management processes and best practices.

Experience with application design and development methodologies.

Ability to analyze and troubleshoot application issues effectively.

Familiarity with integration techniques and tools related to ServiceNow.
Additional Information:

The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification15 years full time education

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Application Lead