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0.0 - 4.0 years
0.5 - 4.0 Lacs P.A.
Mohali, Punjab, India
Posted:7 hours ago| Platform: 
On-site
Full Time
Key Responsibilities: Manage inbound and outbound calls as well as email/chat support Resolve customer issues promptly and accurately Document all interactions in CRM systems Meet defined service level agreements (SLAs) and quality benchmarks Work closely with internal teams to ensure smooth resolution of queries Maintain professionalism and adherence to company policies Candidate Profile: Ability to handle both voice and blended processes Strong customer handling and multitasking skills Familiarity with CRM and ticketing tools preferred Graduate/Undergraduate candidates can apply Open to freshers and experienced professionals Immediate joiners are highly preferred
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Information Technology and Services
50-100 Employees
176 Jobs
Key People
Experience: Not specified
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