APAC Logistics Coordinator

Description

As a Logistics Coordinator, you will:

• Optimize transportation and logistics for superior customer experience
• Manage transportation manifests, shipping documentation, and shipment tracking
• Provide updates and in-depth analysis on transportation issues affecting pickup and delivery

Your Role Involves

• Supporting APAC Logistics Specialists in process improvements, cost reduction, and enhancing delivery speed and reliability
• Communicating with internal and external stakeholders to ensure excellent customer experience
• Ideal Candidates Possess
• Independence and flexibility
• Strong communication skills
• Customer-focused mindset
• Analytical, problem-solving, and organizational abilities
• Experience working with carriers and delivery service providers.
• Knowledge of local logistics, preferably with experience in last mile / final mile deliveries

Key job responsibilities

The Candidate Responsibilities Are

• Daily creation of RAD fulfilment shipping documentation and manifests for outbound shipments.
• Daily tracking of the shipments picked by APAC carrier networks
• Daily tracking of the metrics related to delivering shipments.
• Maintain record of the proof of delivery and proof of handover for shipments, and be able to leverage our existing systems for full traceability of shipments.
• Resolving tickets raised for inquiring about missed shipments.
• Visit our fulfilment centres to solve issues related to the handover of shipment to vendors.
• From time to time, visit our 3PL logistics service providers to ensure they are compliant with our handling and storage requirements.

About The Team

Global Transportation Logistics (GTL) team supports the movement of non-inventory IT equipment (assets, spare parts, and consumables) across our fulfilment and delivery networks (including Data Centres). This team consists of both inbound/outbound logistics, reverse logistics programs, dangerous goods and import/export trade compliance.

Basic Qualifications

• 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
• High school or equivalent diploma
• Work 40 hours/week, and overtime as required
• Are 18 years of age or older
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Detail-oriented with high organizational skills.

Preferred Qualifications

• Track record of coordinating with carriers and vendors while demonstrating strong knowledge of local logistics networks and last/final mile delivery operations.

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Company - ADCI - Haryana - D50

Job ID: A2921235