Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
3 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
3 - 9 years
7 - 8 Lacs
Mumbai
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
0 - 3 years
1 - 4 Lacs
Bengaluru
Work from Office
Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers). Administer Microsoft Outlook, antivirus software, and M365 Office Suite. Coordinate with third-party vendors for IT assets under warranty. Provide basic network support (switches, firewalls, and operations). Manage video conferencing (VC) and meeting room devices. Ensure end-user data backup solutions are in place. Adhere to ITIL processes, SLA management, and maintain runbook documentation.
Posted 2 months ago
3 - 9 years
7 - 8 Lacs
Mumbai
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 2 months ago
2 - 4 years
3 - 5 Lacs
Chennai, Pune, Delhi NCR
Work from Office
Providing on-site and remote IT support to end users Proven experience in desktop support and server administration roles. Knowledge of Windows, macOS, Linux, VMware, Hyper-V, DNS, DHCP, WDS Citrix environments, VDI machines, Avaya/Cisco Telephony Required Candidate profile Salary: 35K to 45K in hand Day shifts, 5 days working, Pick & Drop facility available
Posted 3 months ago
2 - 5 years
2 - 4 Lacs
Navi Mumbai, Mumbai (All Areas), Taloja
Work from Office
Job Description: End user support & troubleshooting IT security tools management Domain Migration Antivirus Installation and troubleshooting Installation & troubleshooting of all windows operating systems Troubleshooting of Desktop & Laptop Hardware & Applications calls Installation and troubleshooting of mail related problem in Microsoft outlook Solving remote user calls Installation & troubleshooting of window OS Solving Network related Problems Configuring network printers and troubleshoot Coordinating and call logging with vendors for desktops, Laptop and other devices ensures getting resolution Maintaining documentations like hardware Asset inventory management and accessories Setting up Projectors & VC call (Video conference) Maintaining Checklist of installation Laptop and Desktop Backup administration includes taking daily backup
Posted 3 months ago
0 - 2 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Service Operations Minimum 0-2 year(s) of experience is required Educational Qualification : DiplomaBE in computer technologyShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, identifying and resolving issues, and maintaining high-quality standards of service. Roles & Responsibilities: Provide technical support to clients, acting as the interface between the client and the system or application. Identify and resolve client issues, utilizing deep product knowledge and exceptional communication skills. Design and implement solutions to client issues, ensuring high-quality standards of service. Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience in Customer Service Operations. Strong understanding of system and application architecture. Excellent communication and interpersonal skills. Ability to work collaboratively in a cross-functional team environment. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality technical support. This position is based at our Mumbai office. Qualification DiplomaBE in computer technology Should be completed 15 years full time education
Posted 3 months ago
3 - 5 years
5 - 6 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 3 months ago
3 - 7 years
4 - 7 Lacs
Pune
Work from Office
Roles and Responsibilities Job Role: Consultant Desktop Operations Experience: 3-5 Years 1. Should have good communication and interpersonal skill. 2. Handle daily technical support activities on desktop support, data network and server management. 3. Install and test desktop software applications and internet browsers. 4. Test computers to ensure proper functioning of computer systems. 5. Train end users on usage of computer hardware and software. 6. Extend computer support for systems’ software and hardware. 7. Interact with staff on desktop problems and their resolution. 8. Network and connect computers within organization to better communication. 9. Maintain computer peripheral devices like printers and resolve associated problems. 10. Conduct remote troubleshooting. 11. Test alternative pathways until you resolve an issue. 12. Customize desktop applications to meet user needs. 13. Record technical issues and solutions in logs. 14. Direct unresolved issues to the next level of support personnel. 15. Follow up with clients to ensure their systems are functional. 16. Help create technical documentation and manuals. 17. Team player and address end user escalations proactively. 18. Address complex issues and resolve issues in specified time frame. 19. Monitor tickets and engage team members to act on tickets proactively. 20. Maintain Tracker for Tickets worked by Agents. 21. Maintain the SLA and take ownership of client escalations. 22. Provide Weekly Report for Desktop Team. Key Competencies: 1. Hardware and software troubleshooting (Preferred: Office 365, VPN, Antivirus Software, Proxy, Backup tool, BitLocker/Symantec Encryption). 2. All operating systems (Windows, Linux, and mac) 3. Ticketing tool knowledge. 4. Asset Management. 5. Basic networking and server knowledge (Active Directory, DNS, DHCP etc.) 6. Patch management. 7. Basic knowledge on Firewall, switches, Access points and VPN technology.
Posted 3 months ago
3 - 6 years
7 - 11 Lacs
Gurgaon
Work from Office
Required Skills Behavioral | Aptitude | Tasks Related Skills Education Qualification : Any Graduate Details: 1. Hardware and Software Management: a. Support and maintain computer systems and peripherals to ensure optimal workstation performance. Collection of errors from DT servers, printers, etc. b. Configuration of Extended devices like dual screens and replace toner cartridges. c. Utilize OEMs and run self-tests, as prescribed. d. Disk management, Disk Encryption, Wireless configuration. e. Installation of Client OS, configuration of Servers OS, check utilization and availability. 2. Endpoint Security: Anti-Virus Management, check the status of updates as per SOP. 3. Client Applications: Installation and configuration of client applications as per SOP and basic trouble shooting using remote capture tools. Technical Skills: a. Network Components, Devices. b. System Administration. c. MS Exchange Server. d. Storage Backup Administration. e. Endpoint Security. Behavioral Skills: a. Email Communication, Presentation, Public Speaking. b. Interpersonal Skills. c. Customer Service Orientation, Business Appreciation.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Noida
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Windows Desktop Management Good to have skills : Microsoft 365 Minimum 5 year(s) of experience is required Educational Qualification : Graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. You will be responsible for ensuring smooth operations and delivering high-quality workplace services. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and maintain Microsoft Windows desktop environment. Troubleshoot and resolve desktop-related issues. Install, configure, and upgrade desktop software and hardware. Ensure compliance with security policies and procedures. Implement and maintain desktop management tools. Assist in the development and implementation of desktop management strategies. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Microsoft 365. Strong understanding of desktop management principles and best practices. Knowledge of Active Directory and Group Policy. Experience in managing and supporting Windows operating systems. Familiarity with desktop virtualization technologies. Excellent troubleshooting and problem-solving skills. Ability to work independently and in a team environment. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management. This position is based at our Noida office. A Graduate degree is required. Qualifications Graduate
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Gurgaon
Work from Office
Project Role : Workplace Mgmt & Solutions Practitioner Project Role Description : Provide expertise and/or general administrative space and service support for Accenture people and businesses globally. Must have skills : Microsoft Windows Desktop Management Good to have skills : Microsoft 365, No Technology Minimum 2 year(s) of experience is required Educational Qualification : Graduate Summary :As a Workplace Mgmt & Solutions Practitioner, you will provide expertise and/or general administrative space and service support for Accenture people and businesses globally. You will be responsible for ensuring smooth operations and efficient management of Microsoft Windows Desktop Management. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure smooth operations and efficient management of Microsoft Windows Desktop Management. Provide expertise and support for Accenture people and businesses globally. Manage and maintain Microsoft Windows desktop environment. Troubleshoot and resolve desktop-related issues. Collaborate with cross-functional teams to implement desktop management solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Microsoft 365. Strong understanding of desktop management principles and best practices. Experience in deploying and managing Microsoft Windows operating systems. Knowledge of desktop virtualization technologies such as Citrix or VMware. Familiarity with endpoint security solutions. Excellent troubleshooting and problem-solving skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. This position is based at our Gurugram office. A Graduate degree is required. Qualifications Graduate
Posted 3 months ago
3 - 5 years
11 - 12 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 3 months ago
8 - 12 years
10 - 16 Lacs
Noida
Work from Office
Job Title: Specialist IT and Network Security Location: Noida # of Positions: 1 # Experience: 8-10 Years About MPS MPS, a leading global provider of platforms and content solutions for the digital world, was established as an Indian subsidiary of Macmillan (Holdings) Limited in 1970. The long service history as a captive business allowed MPS to build unique capabilities and talents through strategic partner programs. MPS is now a global partner to the worlds leading enterprises, learning companies, publishers, libraries, and content aggregators. After a change of majority stake in 2011-12 and with an entrepreneurial mindset MPS developed significant momentum as a result of consistent reinvestment in the business and five successful acquisitions in the same number of years. MPS is listed on the major stock exchanges in India with a market capitalization upward of INR 1,000 crores. More than 2,500 professionals power MPS across seven delivery centres in India and seven client-servicing offices in the US. Primary Duties & Responsibilities We, at MPS Limited, are looking for a Specialist – IT and network security. The candidate must possess the following skills: Candidate should have a 8-10 years of experience in the IT industry with at least 5 years in IT Security/Cyber Security and other related areas. Candidate should have a proper technical background to perform technical compliance activities (Windows/Linux operating systems, DBMS, and cloud are in scope) Candidate should have key expertise in the areas of Endpoint Protection, SIEM, IDS/IPS, WAF, FIM, Identity and Access Management Candidate should have expertise in Network Management Systems. Candidate must have expertise in managing infrastructure security on a cloud platform. Candidate should possess skills to implement endpoint security solutions to effectively block threats or access attempts prior to entry and block risky or malicious activities. Candidate should have a key understanding of technology, IT, and governance aspects from an information security perspective. The candidate should possess skills to analyze and assess IT risks (cyber security, network security, data protection and confidentiality, technology change, technology reliability, cloud) assumed by the business. Identify and evaluate the effectiveness of controls designed to address those risks Candidate needs to work closely with the internal Compliance and Security team to assess the organization’s IT security framework and implement solutions as per industry best practices. The candidate will also be responsible to coordinate effectively with IT Infrastructure and Information Security team during internal, external and client-mandated audits and assessments. Implement best practices and service improvement plans under the scope. Also ensure policies, procedures, and SOPs are maintained and followed. Candidate should also have clear understanding of security frameworks and certifications like NIST, ISO27001 and ISMS. Manage technical support, lead a team, support, supervise, and provide directions and mentorship for tech support and service delivery Maintain availability, sanity, and health of the internal user devices Ensure the security of data, network access, and backup systems Maintain a record of asset, compliance, system changes, and IT incidents/problems Hands-on experience with computer networks, network administration and network installation, datacenter management, and data governance. Strong technical and analytical skills and willingness to keep up with the industry, and regulatory developments and learn new concepts and methods Strengthening of organization’s business continuity posture Candidate should have experience in working in teams and managing internal and external stakeholders. Qualification Bachelor's degree in computer science or related field. Experience in information security or related field. Experience with computer network penetration testing and techniques. Understanding of firewalls, proxies, SIEM, antivirus, and IDS/IPS concepts. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understanding of patch management with the ability to deploy patches in a timely manner while understanding the business impact Sound knowledge of identity and access management and deploying tools to manage single sign-on. Sound understanding of IT infrastructure with significant hands-on experience in cloud platforms. Hands-on experience in addressing observations during internal and external IT audits and assessments Higher level Microsoft/networking/cloud/info security qualification/accreditation Ability to work effectively & guide technical team members. Degree qualification in IT-related discipline Highly self-motivated; able to operate autonomously in a dynamic environment Strong oral and written communication skills. Ability to multitask Good time management skills. Website www.mpslimited.com Please Contact if interested. PS: The interviewer and/or the supervisor will discuss all elements of the role-brief with the post-holder, and it is recognised that the responsibilities associated with the role may change over time in alignment with the business need. The information contained within this role brief is provided for guidance, is not contractual, and is not an exhaustive list of all accountabilities that the post-holder may have.
Posted 3 months ago
1 - 4 years
0 - 3 Lacs
Vadodara, Ahmedabad, Rajkot
Work from Office
Welcome to Precision! Where Talent is nurtured, and Dreams come True. We are looking for System Engineer Desktop Support Engineer for AHMEDABAD, VADODARA, RAJKOT with 1 to 4 years of experience possessing the following skills: Position: System Engineer Level: Desktop Support Key skills: Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools. Work experience: 1 to 4 Job Location: AHMEDABAD, VADODARA, RAJKOT. Employment type: Full time Job Function: End-user Support Industry: Information Technology & Services Education: B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UG. Job Description Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note. Installation and Managing of antivirus products Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops/printer for L1 level & Managing data backup and recovery. Managing of DNS, Active Directory, basic window server Troubleshooting basic thin client issues. Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching). Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level. Installation, configuration of Antivirus Symantec & MacAfee Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support. Configuration and support for iPad & iPhone. Warm regards, Imran Hussain N HR - TALENT ACQUISITION Precision Infomatic (M) Pvt. Ltd . M +91 7708005632 | M +91 9940680133 imran.hussain@precisionit.co.in | sivadhar.sudarsana@precisionit.co.in
Posted 3 months ago
0 - 2 years
3 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 0-2 year(s) of experience is required Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve using your expertise in Microsoft Windows Desktop Management to accurately define and resolve client issues. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Use exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge. Ensure the smooth functioning of systems and applications, using your expertise in Microsoft Windows Desktop Management. Collaborate with cross-functional teams to deliver quality solutions and maintain world-class systems. Stay updated with the latest advancements in IT Operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Desktop Transformation. Strong understanding of IT Operations and related technologies. Excellent communication and problem-solving skills. Ability to collaborate with cross-functional teams and deliver quality solutions. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in IT Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification BEBTech in computer technology Should be completed 15 years full time education
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Hyderabad
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduation Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system and application problems, identifying root causes and implementing effective solutions. Collaborate with cross-functional teams to resolve complex technical issues and ensure smooth system operations. Document and maintain accurate records of client interactions, technical issues, and resolutions. Stay updated with the latest industry trends and technologies to enhance product knowledge and provide better support. Proactively identify opportunities for process improvements and contribute to the development of best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Active Directory and Group Policy Management. Strong understanding of system administration and troubleshooting techniques. Knowledge of network protocols, TCP/IP, and DNS. Experience in diagnosing and resolving hardware and software issues. Familiarity with remote desktop tools and remote support techniques. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. This position is based at our Hyderabad office. A Graduation degree is required. Qualifications Graduation
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Chennai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues, designing and implementing solutions, and communicating effectively with clients to maintain high-quality service. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design solutions based on deep product knowledge. Communicate effectively with clients to maintain high-quality service, utilizing exceptional communication skills. Ensure the smooth functioning of systems and applications, utilizing strong technical skills and knowledge. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with other operating systems such as Linux or macOS. Strong technical skills and knowledge in software/application/cloud tech support. Exceptional communication skills, both verbal and written. Ability to accurately define client issues and design solutions based on deep product knowledge. Experience with troubleshooting and problem-solving in a technical environment. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering high-quality technical support. This position is based at our Chennai office. Qualifications Graduation
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Pune
Work from Office
Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Windows Desktop Management Good to have skills : Microsoft 365 Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will own the integrity and governance of systems, including best practices for delivering services. You will develop, deploy, and support infrastructures, applications, and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Your typical day will involve ensuring the integrity and governance of systems, developing and deploying infrastructures and applications, and providing support for technology initiatives. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Ensure the integrity and governance of systems. Develop and deploy infrastructures and applications. Support technology initiatives. Collaborate with the team to deliver services. Implement best practices for service delivery. Contribute to the improvement of existing standards and methods of delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Microsoft 365. Strong understanding of system integrity and governance. Experience in developing and deploying infrastructures and applications. Knowledge of best practices for service delivery. Familiarity with existing standards and methods of delivery. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. This position is based at our Pune office. A 15 years full time education is required. Flexible to work in night shift Qualifications 15 years full time education
Posted 3 months ago
5 - 9 years
1 - 5 Lacs
Chennai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BEBTech in any technologyShould be completed 15 years full time education Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: Provide technical support to clients, acting as the ongoing interface between the client and the system or application. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Utilize exceptional communication skills to keep world-class systems running smoothly. Collaborate with cross-functional teams to ensure the timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with other desktop management tools and technologies. Strong understanding of system and application architecture. Experience with troubleshooting and problem-solving techniques. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Windows Desktop Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. This position is based at our Chennai office. Qualifications BEBTech in any technologyShould be completed 15 years full time education
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Mangalore, Mysore, Bengaluru
Work from Office
Roles & Responsibility Candidate should manage and monitor all installed systems and infrastructure with the company guidelines. Excelled in managing tools like installation, configuration, and checks operation, various software applications, and system warranty and other support activities. Evaluates the existing systems and provides the technical direction to IT support staff. The person should have knowledge and being responsible to handle CCTV Operators and maintaining surveillance equipment. Must be aware, investigative and observe the suspicious actions of the people. Often view live & recorded videos and report to higher authority. WILLING TO RELOCATE Employee Benefits: ESI, EPF. Experience 1 to 3 years Qualification MSC/ BSC -COMPUTER SCIENCE - BE / B.TECH - COMPUTER SCIENCE Gender Male Age 22 to 35 Job Location - Mysore,Mangalore & Bangalore - Regions Contact Number: 7708214777 / 9360623700 Whatsapp Candidates can send your resumes to: careers@lalithaajewellery.com
Posted 3 months ago
2 - 7 years
2 - 3 Lacs
Rajkot
Work from Office
Windows Server Installation, Active Directory Configuration, UTM Firewall Configuration, Enterprise Antivirus Software Installation & Configuration
Posted 3 months ago
3 - 9 years
7 - 8 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2