Analytics Manager

PFB of the Job description:

Division:

Department:

Sub Department 1:

Job Purpose:

The Analytics Manager will be responsible for

• Running advanced analytics based on AI/ML models to solve business problems, work with stakeholders to communicate the findings of the analytics
• Developing existing products and assets to match the evolving business needs and technology landscape, enrich
• Phoenix elements like D360, NBA etc. with real-time and more meaningful findings
• Driving product vision and strategy as one of the closest people in the business, work closely with other
• stakeholders (Design team, Business team, IT team, technology partner etc.) for product planning and execution
• throughout the product lifecycle

Key Accountabilities (1/6)

• Drive advanced analytics and generate insights for One India Business
• Gather unstructured business problems from the stakeholders and proactively drive analytics to deliver
• actionable insights for business decisions
• Work with stakeholders to enrich the insights by connecting dots with other quantitative and qualitative findings, validating the analytics outcome with multiple data sources to overcome data quality issues
• Assess and onboard new datasets, technology to drive more meaningful and faster insight generation
• Work collaboratively with the data scientists to deliver quality and impactful outcomes on time

Key Accountabilities (2/6)

• Product Development, launch & Usage (Phoenix elements like D360, NBA etc.)
• Drive product vision and communicate the story effectively to key stakeholders and the rest of the team
• Own the end-to-end product from inception to development and determine tangible business impact of products
• Ensure customer-driven design considering user pain points & usability test results, while using market & industry knowledge as well as continual research, to deliver a well-positioned product
• Set up a robust review and feedback mechanism across teams to ensure alignment and efficiency
• Collaborate with stakeholders to ensure the product is aligned with the teams strategy and requirements

Major Challenges

• High volume of unstructured data (sometimes of low quality)
• Managing stakeholders across various functions for getting buy-in for analytics outcomes and to drive product development
• Delivering product enhancements according to timelines while managing uncertainties within the process
• Ensuring continuous improvement in the products based on real time feedback from users.

Key Interactions (1/2)

• Data scientists to derive insights from data base
• Commercial/ Sales teams to share insights and implement product for end users
• Design team to develop product frontend
• Technology team to develop infrastructure to host products
• Strategy team to develop and implement product vision

Key Interactions (2/2)

• Technology vendor to ensure appropriate infrastructure for delivering products
• Creative agencies to develop designs for product frontend, internal communications

Dimensions (1/2)

• Responsible for driving advanced analytics for >10K employees (Field + HO)
• Developing and managing products which impact medicals representatives catering to ~4 Lakh doctors

Key Decisions (1/2)

• Product design and layout
• User journeys within product and feedback mechanism
• Mechanism for project management within the team

Key Decisions (2/2)

• Overall product vision and features offered by product

Education Qualification:

• Bachelors degree in computer science or related field

Relevant Work Experience:

• 3-5 years of experience in advanced analytics / data science / product development in pharmaceutical domain in
• an agile setting in a similar role.
• Proven knowledge of standard concepts, practices, and procedures within the healthcare industry with focus on
• digital.
• Comfortable with technology/IT to be able to engage in discussion with tech team to understand risks
• Strong Excel, SQL and Python skills
• Strong communication skills with ability to communicate complex messages and trade-offs and tell a compelling story
• Ability to influence a diverse group of stakeholders strong interpersonal skill