Analyst, Safety & Security

Job Description

About Lowe s Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in . This position is part of Global Security team under Safety and Security function to help achieve our organization vision by aggressively pursuing all issues of safeness, theft and fraud impacting our guests, associates, shareholders and communities. Provide superior customer service in a positive, courteous, professional, efficient, and timely manner. Being a key part of the Security & Safety team, you will assist in coordinating and preparing the organization to respond to events that interrupt business so that critical business functions continue within specified regulatory timeframes. Critical functions are broadly defined as activities that directly and indirectly serve clients, protect assets and records, and maintain Lowe s reputation Responsibilities Liaises and works with other departments/functions to establish the repository and create BCP reckoner Serves as part of a team, sometimes driving projects and following up with others for status on open action items. Supports operational & day to day activities of business continuity efforts & activities for the firm Establish and maintain the overall plans for executing all procedures and understand their interdependencies Coordinate risk assessment as necessary with required stakeholders Coordinates with all internal teams and resources and any third parties/vendors/auditors for the flawless execution of necessary activities Ensure proper maintenance of the BC plans through regular reviews with teams concerned Mitigate risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. Serve as crisis response team member, supporting an effective enterprise-wide crisis response. Consults with individual areas, identifying needs, gathering information and analyzing data to assist in the development of BC & DR plans. Assistance in the management of the response to any significant incident which has the potential to impact operations. Support development of strategic and tactical operational threat exercises to assess the organizations ability to respond to an operationally disruptive even Experience & Operations background 5+ years of professional experience in Disaster Recovery, IT Service Management, Risk Management or Operational Resilience domains. Metric and dashboard oriented Excellent written and verbal communication skills Highly detail-oriented and has the ability to understand and apply learned concepts Strong organizational and analytical skills Good communication skills (verbal, written and presentation) with the ability to convey complex technical strategies and plans to a wide audience at all levels of the organization. Strong relationship-building skills with the ability to a team player. Capable of delivering multiple asks concurrently in support of project delivery milestones or exercise event planning and execution. Proven ability to work autonomously and to meet strict deadlines. Client focus and ownership, use of own initiative and a proactive approach to work. Ability to facilitate conversations with large groups of remote people. Business Continuity Planning Lead the Business Impact Analysis (BIA) process to identify the criticality of Lowes business functions through structured interviews and data collection, ensuring that essential operations are identified and prioritized Collaborate with department leaders to create and maintain comprehensive Business Continuity Plans for business units within the assigned service area, ensuring that plans are current and reflect business needs Conduct Application Impact Analysis (AIA) to identify and assess the criticality of Lowe s technology systems and applications, using the company s tier structure to prioritize recovery strategies for critical applications Facilitate the design, delivery, and execution of simulation exercises to test how business functions would respond to major events, ensuring the organization is prepared to respond effectively to disruptions Assist in the development, review, and maintenance of business continuity policies, procedures, and plans in line with Lowe s best practices, ensuring alignment with organizational objectives and operational continuity Assess and ensure alignment of business continuity programs with ISO 22301 standards, conducting regular audits to verify compliance and address any gaps Technical Skills Demonstrates expertise in Microsoft Excel, Power BI, and other Microsoft applications to analyze data and generate insightful reports Create data-driven dashboards and visual reports for senior management to support decision-making Creating dashboards for various security incident Security Program Management Maintain and update security policies, manuals, and other security-related records to ensure compliance and effectiveness Manage and organize the agenda for leadership visits to SSC-B, ensuring all security aspects are planned and coordinated