Analyst - Operations ROI

As an Analyst - Operations ROI (Practice Account Analyst), your role involves analyzing and interpreting data to provide valuable insights for troubleshooting and resolving issues remotely via phone, email, and software. You will be responsible for the following key responsibilities: - Proficient verbal and written communication skills. - Ability to work night shifts. - Strong dedication to maintaining data integrity and working under pressure. - Research, analyze, and sort information as required. Operational Support: - Troubleshoot issues, identify root causes, and escalate when necessary. - Follow instructions and communicate effectively to rectify problems and provide feedback. - Investigate discrepancies, fill gaps in records, and resolve other issues. - Perform assigned duties and ensure project compliances are met. Skills and Experience: - 0-3 years of experience with excellent written, verbal, and interpersonal communication skills. - Strong time management skills. - Ability to key, scan, and transcribe high volumes of data accurately. - Proficiency in Microsoft Office (Word, Outlook, Excel) and willingness to learn new applications. - US Healthcare domain experience is advantageous. - Effective problem-solving skills and ability to thrive in a fast-paced environment. - Ownership of tasks from start to finish with minimal supervision. - Familiarity with data entry software and ticketing tools is a plus.,