Analyst - Accounts Receivables

Role Overview: You will be responsible for demonstrating a thorough understanding of the Accounts Receivables process and maintaining detailed records of post-correspondence updates on accounts receivable. Collaborating with key stakeholders to resolve customer disputes and queries, monitoring high-risk accounts, seeking opportunities to enhance customer experience, identifying areas for process improvement, meeting monthly productivity goals, and reconciling complex accounts with attention to detail will be part of your role. Key Responsibilities: - Demonstrate a thorough understanding of the Accounts Receivables process - Maintain detailed records of post-correspondence updates on accounts receivable - Collaborate with key stakeholders to resolve customer disputes and queries - Monitor high-risk accounts closely and escalate challenges to management - Continuously seek opportunities to enhance the customer experience - Assist in identifying areas for process improvement within the accounts receivable function - Meet monthly productivity goals consistently - Reconcile complex accounts with a high level of attention to detail Qualification Required: - Degree or PG in Finance/Accounting/Business Studies or other related areas - 3 to 4 years of experience in Accounts Receivables or other customer facing department experience - Proficient in ERP systems (e.g., SAP, Oracle), Microsoft Excel, and Word - Strong written and verbal communication skills - Good interpersonal skills and a team player - Ability to take initiatives, meet tight deadlines, and prioritize workload - Experience in working within a multinational organization and with Europe or US customer base is a plus Note: This role will involve close coordination with regional teams across the globe. Flexible work arrangements of 3 days a week work from the office are available at IND, GBS Office Bengaluru.,