Hiring AR Analysts with 3–6 yrs experience in US Healthcare RCM. Must handle claims follow-up, denial management & revenue recovery. Strong in payer guidelines & appeals. Mid/Night shift role.

We're hiring Process Specialists with 3–6 yrs experience in US Healthcare. Must have strong knowledge in VOB, Eligibility Verification & Prior Authorization. Hands-on RCM experience required. Night shift role.

Hiring Senior Software Developer with 5–6 yrs exp in Laravel or Next.js. Strong full-stack skills, API integration, and DB design a must. Immediate joiners preferred. Location: Chennai. Apply now to join our dynamic tech team!

Credentialing Specialist with 2+ years experience needed to verify healthcare provider credentials, maintain records, ensure compliance, coordinate re-credentialing, and support audits. Immediate Joining preffered.

Reports to: Customer Success Team Lead Role Overview: As a Customer Success Manager (CSM) based in India, you will play a key role in ensuring our US-based customers achieve success with TherapyPM. This includes driving product adoption, building strong customer relationships, and proactively addressing concerns to ensure long-term customer satisfaction. Since we cater to US clients, your work hours will overlap with the US time zone (EST/PST). Key Responsibilities: Customer Relationship Management: Build and maintain strong, trusted relationships with TherapyPM clients in the US. Serve as the main point of contact for customer inquiries, offering strategic guidance to ensure their success. Onboarding and Training: Lead onboarding sessions for new customers, including product demos and training. Guide customers through the setup process, ensuring smooth adoption and implementation of TherapyPM. Proactive Engagement: Monitor customer health and usage metrics, identifying opportunities for engagement and potential issues before they arise. Conduct regular check-ins, share best practices, and ensure customers achieve their desired outcomes. Issue Resolution & Escalation: Address any technical or operational issues quickly, escalating them as needed. Work with the support team to resolve customer concerns promptly. Reporting & Documentation: Track customer success metrics such as churn, renewals, and product usage. Maintain detailed records of customer interactions, feedback, and action plans. Required Skills & Qualifications: Experience: 3-5 years in customer success, account management, or related fields, ideally in SaaS or healthcare technology. Knowledge: Familiarity with practice management software and revenue cycle management (TherapyPM experience is a plus). Understanding of customer success metrics and strategies for improving customer retention. Skills: Strong communication and interpersonal skills with the ability to build relationships with US-based clients. Ability to work independently, prioritize tasks, and manage customer needs effectively. Technology Proficiency: Experience with CRM systems (e.g., Salesforce) and customer success tools (e.g., Gainsight). Proficient in using remote communication tools like Zoom, Slack, and email. Work Time & Location: Work Time: Full-time, Monday to Friday (40 hours/week) Time Zone: US time zones (EST/PST) flexibility required

Key Responsibilities: Make outbound calls to insurance companies to follow up on pending claims. Identify and resolve billing issues to ensure timely claim settlements. Analyze and work on denied claims, appealing when necessary. Maintain and update patient billing records with accuracy. Coordinate with internal teams to resolve discrepancies and reprocess claims. Ensure adherence to company policies and compliance guidelines. Requirements: For AR Caller: Strong communication skills and the ability to follow up with insurance companies effectively. For AR Analyst: Analytical mindset with experience in reviewing and resolving claim denials. Prior experience in US healthcare/medical billing is a plus. Proficiency in MS Office and billing software. Willingness to work in night shifts (if applicable). Benefits: Competitive salary and incentives. Growth opportunities within the organization. Exposure to the healthcare revenue cycle management process.

Hiring Payment Posting specialists with 3–6 yrs of exp in US healthcare RCM. Location: Perambur, Chennai. Immediate joiners only. Must have hands-on experience in ERA/EOB posting. Night shift. Join our dynamic team today!

Senior AR Caller with 3+ years experience responsible for managing accounts receivable, contacting clients for payment, resolving billing issues, maintaining accurate records, coordinating with billing teams, and ensuring timely collections.

Hiring Product Specialist with 3–4 yrs exp in Practice Management software demos. Must know end-to-end RCM, US healthcare exp is a must. Should handle client queries, work Central Time shift. Dev background a plus. Immediate joiner preferred.