Amaira Travels (OPC) pvt. ltd.

Role Overview: As a travel consultant, you will be assisting US-based customers with their air travel needs. This includes helping customers book flights, make changes to their bookings, and cancel flights. It is essential to have a proficiency in English, clarity in speech, quick thinking, and a pleasing personality. You are expected to demonstrate empathy and maintain a go-getter attitude throughout your interactions with customers. Key Responsibilities: - Assist customers in booking flights, making changes to bookings, and canceling flights - Provide excellent customer service with empathy and a positive attitude - Demonstrate proficiency in English and ensure clarity in speech - Think quickly to address customer inquiries and concerns effectively Qualification Required: - Total work experience of 1 year is preferred - Direct sales experience of 1 year is required - Proficiency in English language is a must - Availability for night shifts is required Additional Details: Commuter assistance, leave encashment, and Provident Fund are some of the benefits offered for this full-time position. The work schedule includes fixed shifts, rotational shifts, and US shifts. Performance bonuses are also provided based on your performance. The work location is in person. (Note: The company has not provided any additional details in the job description.),