AM - Problem Management

Teleperformance (TP)

5 - 10 years

3 - 7 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

database administration administration customer experience customer experience management database management database database performance maintenance data storage backup and recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as an Application Manager in Problem Management. The ideal candidate will have 5-10 years of experience and be based in Hyderabad.

Roles and Responsibility

Design, configure, and manage databases to ensure the integrity, security, and accessibility of organizational data.
Define standards for physical data storage, maintenance, access, and security administration.
Perform backup and recovery using Database Management Systems.
Configure database parameters and define data repository requirements, data dictionaries, and warehousing requirements.
Design and implement approaches to improve database performance, capacity, and scalability.
Manage a mixed team of Specialist and Support jobs, with full employee lifecycle responsibility.

Job Requirements

Advanced knowledge and experience in IT Database Administration.
Ability to participate in/lead the development of new solutions/projects and share best practices and advice with coworkers.
Experience in defining standards for physical data storage, maintenance, access, and security administration.
Strong understanding of database management systems and configuration.
Excellent problem-solving skills and ability to work independently.
Ability to supervise and coordinate lower-level specialists and act as a single point of contact in complex matters.

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