Assessing clients' needsPointing clients towards services, resources and providers that can fulfil their needsExplaining to clients how our solutions can resolve their pain pointsOverseeing job training for the client care teamResolving issues that arise concerning the delivery of our servicesAnswering phone calls and emailsScheduling appointments for our clientsMaintaining and tracking clients' service recordsStaying current on new services we developEvaluating our services and helping to identify areas of improvementPreferred candidate profile Perks and benefits