Education: MBA in HR preferred Experience: Minimum 2 years Experienced Industry Type: IT Services & Consulting Location: Work from office - Thoraipakkam, OMR Chennai Working Hours: 9.30 AM - 7.30 PM (1-hour break included) Commitment: Minimum 2 years and 3 months of growth together. Role Overview The HR Executive is responsible for managing the employee lifecycle, from recruitment to exit, ensuring a positive work environment, and maintaining compliance with HR policies and labor laws. The role involves talent acquisition, employee engagement, performance management, payroll administration, and HR analytics to support business objectives. Key Responsibilities 1. Talent Acquisition & Recruitment Source and screen candidates through job portals, networking, and referrals. Coordinate and schedule interviews with hiring managers. Conduct initial HR interviews to assess cultural and skill fit. Manage recruitment documentation and compliance. Ensure a smooth onboarding process for new hires. 2. Employee Relations & Engagement Act as the primary contact for employee concerns and grievances. Organize engagement programs to enhance employee satisfaction. Conduct regular feedback sessions and surveys. Promote open communication and a positive work environment. 3. HR Policies & Compliance Develop, update, and communicate HR policies. Ensure adherence to labor laws and industry regulations. Maintain accurate records of employee attendance, leave, and disciplinary actions. Conduct compliance training sessions. 4. Performance Management & Learning Development Assist in setting up Key Performance Indicators (KPIs) for employees. Facilitate performance reviews and feedback discussions. Identify training needs and organize development programs. Support career growth and succession planning. 5. Payroll & Benefits Administration Process monthly payroll and ensure timely salary disbursement. Manage employee benefits, including health insurance, bonuses, and incentives. Address payroll-related queries and discrepancies. Keep track of compensation trends and recommend necessary adjustments. 6. HR Data Management & Reporting Maintain and update employee records in HRMS software. Generate HR reports on attrition, recruitment status, and performance trends. Ensure data privacy and compliance with HR regulations. Utilize HR analytics for strategic decision-making. 7. Workplace Culture & Diversity Initiatives Promote a culture of inclusivity and diversity. Organize workshops on diversity, equity, and inclusion (DEI). Encourage employee well-being programs. Address workplace conflicts with fairness and neutrality. Competencies Required for the Role Skills: 1. Fluency in English and strong communication skills 2. Recruitment & talent acquisition expertise 3. Employee engagement & conflict resolution 4. Performance management & feedback delivery 5. HR policy formulation and compliance management 6. Payroll processing & benefits administration 7. Data management and HR analytics 8. Negotiation & problem-solving skills Knowledge: 1. HR policies, labor laws, and compliance regulations 2. Microsoft Office Suite (Excel, Word, PowerPoint) 3. HRMS software & data management tools 4. Compensation & benefits structures 5. Organizational behavior and workforce planning 6. Performance management frameworks 7. Employee retention strategies Self-Image: 1. A confident and approachable professional 2. Ethical and fair in decision-making 3. Strong sense of responsibility towards employee well-being 4. A strategic partner in business growth Traits: 1. High energy and enthusiasm 2. Empathy and emotional intelligence 3. Strong interpersonal and negotiation skills 4. Adaptability and problem-solving mindset 5. Proactive and solution-oriented approach Motives: 1. Passion for creating a positive workplace culture 2. Desire to contribute to employee growth and development 3. Commitment to organizational success 4. Willingness to learn and adapt to HR trends 5. Drive to build strong professional relationships Benefits Best Salary as per Industry Standards + All Saturdays and Sundays off Work alongside experienced Salesforce professionals and gain valuable insights. Enjoy a supportive and collaborative work environment focused on continuous learning. Opportunities for professional development and skill enhancement. About company AJ Skill Development is led by certified Salesforce professionals dedicated to training candidates with real-time projects and hands-on practice to enhance their skills. Since 2018, we have trained over 2000 candidates globally. Our team consists of Salesforce Developers, Architects, and Consultants who work in various MNCs and provide training part-time.

Minimum 2 years in a Support leadership role Minimum 4 years as a Support Executive Industry Type: IT Services & Consulting Location: Thoraipakkam, OMR Chennai Working Hours: 9.30 AM - 7.30 PM (1-hour break included) Commitment: Minimum 2 years and 3 months (training & probation included) Key Responsibilities 1. Daily Tasks Report to the office on or before 9:30 AM. Share the day s detailed plan with the CEO. Allocate tickets and tasks equitably among support associates based on daily demand. Ensure associates share their daily plans in the respective Zoho Cliq channel. Check the Zoho Helpdesk every hour and allocate tickets to relevant departments. Share a detailed End-of-Day (EOD) report. Ensure associates submit EOD updates in the respective Zoho Cliq channel. 2. Ticket & Task Review Review closed tickets and ensure timely resolution. Record error logs for associates who fail to follow SOPs. Ensure due dates are met for all assigned Helpdesk tickets and CRM tasks. Monitor ticket queues regularly to maintain SLA compliance. Track and close tickets on hold in a timely manner. 3. Zoho CRM Tasks Check pending CRM tasks and follow up with respective stakeholders for closure. Assign pending tasks with follow-up dates to team members. Conduct regular internal audits to ensure correct data entry in CRM. Track the sales order record creation and do regular audit Conduct monthly audit for Zoho cliq membership. 4. Tools & Software Maintenance Coordinate with service providers (Zoho, Google, etc) to fix bugs or request additional features to support business operations. 5. Learning Material Management Provide and revoke material access to trainees as needed. Update and add new learning materials in coordination with the training and content team. Maintain materials in Google Drive & LMS. Conduct regular audits to prevent data breaches. Taking regular backup of the material 6. Team Coordination Weekly Meetings Conduct weekly team meetings to review performance, discuss issues, and track task progress. Attend weekly review meetings with the CEO, document action items, and transition discussions to the team. Monthly Performance Review Conduct one-on-one review & mentorship meetings in the last week of each month to assess associate performance. Prepare monthly performance reports for CEO review. 7. Hiring Support & Knowledge Transition Coordinate with HR to hire the new team member by conducting technical interviews and 7 days evaluation. Train new team members and ensure smooth knowledge transfer. Provide daily review and feedback documentation until new members are fully trained. Ensure knowledge transfers are conducted as per organizational SOPs. 8. Process Improvement Automation & Efficiency Identify opportunities to improve CRM and LMS automation. Suggest process improvements to enhance team efficiency and task management. SOP Maintenance Update relevant SOPs promptly whenever a new process is created or an existing process is modified. 9. Trainee Coordination Onboarding process Ensure timely and proper course onboarding for the trainee Update the onboarding process, systems time to time to meet the organization standards and policies Ticket Negotiation Ensure win-win solutions while resolving trainee issues. Maintain customer satisfaction indexes as per management guidelines. Client Coordination Professionally document all client communications. Act as a liaison between clients and the operations team for seamless service delivery. Ensure all trainee interactions are recorded as CRM notes and emailed for reference. Follow-up As an individual and as a team, touch base with all active trainees at least once every 30 days. Collect feedback through formal feedback forms. Update critical feedback in CRM and coordinate with the L&D Coordinator for resolution. Communication Oversee the executives in sending mass emails regarding important communications to the trainees. Ensure that important announcements, information, disclaimers, and holiday notifications are effectively communicated to trainees through channels such as WhatsApp groups, Cliq, emails, etc Tools & Resources Used Ticketing System: Zoho Desk Communication Tools: Zoho Cliq, WhatsApp, Voice Calls Data Handling: Zoho CRM Team Handling: Zoho Projects Google Services LMS: Zoho Trainer Central Skills & Knowledge Requirements Technical & Management Skills Proven leadership in a support role. Strong organizational and time-management abilities. Proficiency in task delegation, team management, and coordination. Expertise in providing review feedback and mentorship. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple responsibilities. Proficiency in CRM, Helpdesk, Google Services, and Zoho Projects. Report preparation and analysis. Identifying automation opportunities. Understanding LMS workflows (Future Requirement). Traits & Motives High energy and persistence. Willingness to learn and adapt. Passion for fostering a positive workplace culture. Desire to contribute to employee growth and development. Commitment to organizational success. Drive to build strong professional relationships.

We are seeking a talented and enthusiastic individual to join our team as a Video Editor Digital Marketing Specialist. This internship offers an exciting opportunity to contribute creatively to impactful campaigns and multimedia projects while gaining hands-on experience in digital marketing strategies. Key Responsibilities Video Editing: - Create professional, high-quality, and engaging video content aligned with brand guidelines. - Edit training videos, promotional materials, and multimedia content for platforms such as social media, websites, and learning management systems. - Collaborate with creative and marketing teams to conceptualize and execute compelling video campaigns. - Optimize video formats and visuals for specific platforms to maximize audience engagement. Digital Marketing Support: - Assist in creating multimedia content for digital marketing campaigns. - Support social media management, content scheduling, and analytics reporting. Trend Awareness: - Stay updated on emerging trends and tools in video editing and digital marketing to improve project quality and effectiveness. Required Key Skills - Basic to intermediate knowledge of video editing software like Adobe Premiere Pro, Final Cut Pro, or similar tools. - Solid understanding of digital marketing concepts, including social media strategies, content creation, and audience engagement techniques. - Strong collaboration skills to work effectively in a team environment and adapt to feedback. - Excellent time management skills with the ability to meet tight deadlines. Other Requirements: The intern should bring their own Laptop. What We Offer Internship Benefits: Gain valuable experience working on impactful projects that enhance your skills in both video editing and digital marketing. Career Growth Opportunity: - Candidates who successfully complete the 2-month internship may be offered full-time employment with a salary of 8,000/month. - A supportive work environment focused on continuous learning and collaboration. - Exposure to cutting-edge tools and industry trends.