1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: You will be joining EaseMyTrip, one of the largest online travel platforms in India, where you will have the opportunity to handle end-to-end ticketing processes, customer service, and revenue generation. Your role will require a combination of customer service excellence and revenue generation acumen. Key Responsibilities: - Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds, and cancellations. - Execute changes, rescheduling, and modifications based on customer requirements. - Coordinate effectively with airlines and customers over the phone. - Provide exceptional service by addressing inquiries and resolving issues. - Work toward...

Posted 2 weeks ago

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Global Call Centre EaseMyTrip

2.0 - 6.0 years

0 Lacs

haryana

On-site

As an integral part of the EaseMyTrip team, you will be joining a leading online travel platform that has been serving millions of Indians since 2008. At EaseMyTrip, we pride ourselves on offering a comprehensive range of travel services, including flight tickets, hotels, buses, cabs, trains, holiday packages, and more, catering to the diverse travel needs of our customers on a daily basis. We are committed to fostering an inclusive work culture that values the contributions of every individual, providing a platform for showcasing creativity, knowledge, and expertise. Our team members enjoy a work-life balance, opportunities for continuous learning, and a supportive environment that encourag...

Posted 3 months ago

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