Title: Backend/Platform Engineer — SDK Wrappers + Agentic Hooks
Location: Remote across India
(works
US Pacific hours
)
Type:
Full-time
About the Company:
Zenara Health is a technology-driven mental health care company dedicated to transforming access and quality of mental wellness services. The company combines AI-powered platforms with expert clinical care to deliver personalized, effective mental health solutions. Zenara Health strives to innovate and improve mental health outcomes by connecting patients and providers through a seamless digital experience.
Role Brief:
Combine backend APIs, SDK-thin wrappers, and agentic automation to empower the developer experience. You'll enable workflows from
issues → RCA → micro-commit → PR → preview
while ensuring minimal payload endpoints, robust CI hooks, and secure operations.
Values & Vibe (Who You Are):
We want a problem-solver who is
detail-oriented, proactive, and collaborative
. You love shaping APIs, automating workflows, and improving developer velocity without compromising reliability or security. You communicate clearly with both engineers and product teams and thrive in a fast-paced, mission-driven environment.
A Day in Flow (The Feel, Not a Script)
- Morning: check CI dashboards, evaluate any failed agentic automation jobs, review latency metrics
- During sprints: build SDK wrappers, author GitHub Actions, implement Intercom→Issue automations
- Afternoon: instrument dashboards for latency/cost, update documentation, troubleshoot payload or secret handling issues. Quiet impact, zero drama
What You'll Own:
- SDK & API Wrappers: Build lightweight SDK wrappers for MCP/API, returning minimal payloads for maximal efficiency
- Agentic Automation: Implement Intercom→Issue automation, author acceptance templates, and orchestrate agentic RCA/micro-commit flows using GitHub Actions
- CI/CD & Monitoring: Instrument latency and cost dashboards, guard secrets, manage retries, timeouts, and rate limits
- Collaboration & Documentation: Work with developers and product managers to ensure clear, secure, and reproducible backend operations
Authority (Ramped on Purpose)
You'll own backend/API workflows and SDK development for the projects you touch. Scope ramps as you deliver: enforce secure secret handling, implement CI best practices, and ensure automated processes are robust and reliable.
Schedule (India)
Works daytime hours with 4-8 hours of overlap to US Pacific (e.g., 11:00am-7:00pm CT / 9:00am-5:00pm PT), with flexibility for critical deployments, reviews, or debugging sessions.
What Success Looks Like
- SDK wrappers and API endpoints are lightweight, reliable, and secure
- Automated agentic workflows are fully operational with minimal manual intervention
- CI/CD pipelines and dashboards accurately monitor latency, costs, and secrets
- Teams can move faster with safe, predictable backend processes
What You've Done
- 4+ years in backend/API development using Node.js, TypeScript, or Python
- Experience with cloud platforms such as Azure and Azure OpenAI (AOAI)
- Strong experience in GitHub Actions, CI/CD orchestration, and micro-commit workflows
- Expertise in payload shaping, retries, timeouts, and secure secret handling
- Excellent communication and collaboration skills across engineering teams
- Preferred: experience with agentic automation, MCP/API workflows, or developer experience optimization
Requirements
What You've Done:
- 4+ years in backend/API development using Node.js, TypeScript, or Python
- Experience with cloud platforms such as Azure and Azure OpenAI (AOAI)
- Strong experience in GitHub Actions, CI/CD orchestration, and micro-commit workflows
- Expertise in payload shaping, retries, timeouts, and secure secret handling
- Excellent communication and collaboration skills across engineering teams
- Preferred: experience with agentic automation, MCP/API workflows, or developer experience optimization
Benefits
- Remote-first across India
- Equipment stipend
- Local holidays (India)
- Learning budget for backend development, automation, and cloud technologies
